Shipping Policy
Information about order processing and delivery.
1. Order Processing
Orders are processed after payment has been confirmed. Processing may depend on product availability, payment authorization, delivery information, and other necessary order-processing requirements.
2. Shipping Information
Applicable shipping charges and available delivery information are presented during checkout before an order is submitted.
3. Delivery Times
Delivery timing may vary according to the destination, carrier operations, customs procedures, and other circumstances affecting transportation. Any delivery estimate shown during the purchasing process is subject to these circumstances.
4. Delivery Information
Customers are responsible for providing accurate delivery information when placing an order. Please review your address and contact details carefully before submitting your order.
5. Delays
Delivery may be affected by circumstances outside normal order processing, including transportation conditions, customs procedures, carrier operations, or other circumstances beyond reasonable control.
6. Questions About Shipping
If you have a question about the delivery of an order, please contact our customer support team.
Email: service@velqazir.com
Phone: +86 173 0443 1345
Business Hours: Monday–Friday, 10:00–17:00 (UTC-7)
Operating Company: Beijing ShanBao YueXiu Technology Co., Ltd.