Terms & Conditions

PURCHASE TERMS

Terms & Conditions

Terms applicable to purchases made through velqazir.com.

These Terms and Conditions apply to purchases made through velqazir.com and to related transactions between customers and the operating company identified below.

1. Seller Information

Brand: velqazir.com™

Website: velqazir.com

Operating Company: Beijing ShanBao YueXiu Technology Co., Ltd.

Owner: 邓明刚 (Deng MingGang)

Product Category: Lighting

Business Address:
Room 30-101, Floors 1–4, Building 2, Tiantong Dongyuan Area 3, Dongxiaokou Town, Changping District, Beijing, China

2. Products and Pricing

Product descriptions, specifications, availability, and prices are presented on the relevant pages of velqazir.com. Information may change as products and website content are updated.

3. Orders

When an order is submitted, it may be reviewed for payment authorization, product availability, delivery information, and other necessary processing requirements.

If an order cannot be fulfilled, the customer will be contacted regarding the applicable cancellation or refund process.

4. Payment

Payment options available for an order are presented during checkout. Customers are responsible for providing accurate information required for payment, billing, delivery, and order communication.

5. Shipping

Orders are processed after payment confirmation. Delivery timing may vary depending on destination, carrier operations, customs procedures, and other transportation circumstances.

6. Cancellation and Order Changes

Requests to cancel an order or change order information should be submitted as soon as possible. A request can only be accommodated when operationally possible and before the order has progressed beyond the stage where the requested change can reasonably be made.

7. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery. Approved refunds are issued to the original payment method after the returned product has been received and reviewed.

8. Damaged or Incorrect Products

If a product arrives damaged, defective, incorrect, or materially different from its product description, please contact customer support with the relevant order information and supporting details or photographs where appropriate.